The 3rd video in a series that will help you improve your wellness client retention strategies!
First impressions is the first of our 5 stages of rebooking and one that many massage therapists skip over in working on their process. The moments when a client first walks in the door and you greet them and start talking to them are make or break moments. Improving these skills will go a long way to creating solid and regular client relationships!
For info and sign ups for our live, webinar, and on-demand CEU courses, click here: https://bodyworksdw.com/nys-massage-therapy-ce/
For bookings with our massage therapists in NYC: https://bodyworksdw.com
Our courses are approved for continuing education for massage therapy in New York State as well all nationally in all states that accept accredited courses through NCBTMB.
“Bodyworks DW Inc. is approved by the National Certification Board for Therapeutic Massage & Bodywork (NCBTMB) as a continuing education Approved Provider and is also sponsored by NCBTMB to teach New York LMTs continuing education that is accepted by the state of New York for license renewal.”
00:00 Introduction
00:29 Skill #1: Be Welcoming
01:30 Body Language Matters
04:08 Skill #2: Be an Authority
10:13 Skill #3: Explaining Intake
13:29 Skill #4: Be an Educator
#massage #selfcare #myofascialrelease
