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BEST SELLING PRODUCTS
Bodyworks DW has a strict 24 hour cancellation policy that requires all of our clients to pay for the time they reserve on our schedule. By providing your credit card information you are confirming that you are aware and agreeable to this policy. In order to remain fair, we enforce this policy consistently with all of our clients, regardless of if they are brand new to our studio or longtime regulars.
That said, we do allow exceptions for illness, loved one’s death, and life and death emergencies. In some cases, we may ask for documentation, such as a doctor’s note, to avoid the fee.
However, personal emergencies such as babysitters canceling, last minute work obligations, and transportation issues are still subject to the cancellation charge.
Overall, we require our clients to absorb the financial impact of whatever happened in their personal life that caused them to miss their appointment. We ask all of our clients to accept that these circumstances are outside of Bodyworks DW’s control and it would be unfair to expect your therapist to take a financial loss on your behalf.
Please click on each of our Frequently Asked Questions below for a thorough and transparent explanation of our cancellation policy business agreement.
If you are registered for a CEU course, but can no longer attend, the following cancellation parameters apply:
Bodyworks DW will sometimes rent our treatment rooms to practitioners of modalities other than massage therapy (acupuncture, etc). If you are renting a treatment room from us the following cancellation rules apply:
Bodyworks DW will sometimes rent our midtown classroom to instructors for courses, workshops, and classes we approve. If you are renting our classroom from us the following cancellation rules apply: